Refund & Cancellation Policy
1. Subscriptions
KAIbar is offered as a monthly subscription ($49, $79, $99, or $129 per month, USD). Your subscription renews automatically at the start of each billing period until you cancel.
2. Cancellation
You may cancel your subscription at any time from your account settings or by emailing support@kaibarsec.com. When you cancel, your plan remains active until the end of the current billing period, and you will not be charged again. We do not provide prorated refunds for the unused portion of a billing period except as described below.
3. Refunds
- 14-day money-back guarantee: If you are not satisfied with your first paid month, contact us within 14 days of your initial purchase for a full refund of that charge.
- Billing errors: If you were charged incorrectly or charged after cancelling, we will refund the affected amount in full.
- Renewals: Renewal charges are generally non-refundable, but if you were charged for a renewal you did not intend and have not used the Service during that period, contact us within 7 days and we will review your request.
4. How to request a refund
Email support@kaibarsec.com from the address associated with your account, including your order details. We aim to respond within 2 business days.
5. How refunds are issued
Approved refunds are processed through our Merchant of Record, Dodo Payments, back to your original payment method. Depending on your bank or card issuer, it may take 5–10 business days for the refund to appear.
6. Contact
Questions about refunds or cancellations? Email support@kaibarsec.com.